FAQ's

No, we offer a no-down-payment policy. You only pay once your memorial is installed.

Absolutely. From custom engravings to unique shapes, we’ll work with you to create a one-of-a-kind tribute.

Yes, we provide no-interest, six-month payment plans to make the process easier.

We provide complimentary adjustments for natural settling within the first year after installation. After one year, we can raise and re-level your memorial for a small service fee.

Yes! Our memorials come with free maintenance within the 1st year, if the stone shifts or settles.

Not at all. While we love meeting families in person, we offer full virtual design services for your convenience. We can review drafts and finalize details via email, allowing you to honor your loved one from the comfort of home.

Pre-planning is a thoughtful gift to your family. Your memorial can be designed and installed in the cemetery in advance, so that when the time comes, only the inscription of dates is needed. This provides peace of mind and ensures your wishes are carried out exactly as intended.

Absolutely. Our philosophy is, "If you can imagine it, we can make it." From non-traditional geometries to shapes that reflect a specific passion or hobby, we specialize in creating one-of-a-kind tributes that go beyond standard templates.

Because custom shapes require specialized carving and international logistics, they require a minimum of 4 months for shipping. We recommend starting the design process early to ensure your custom memorial arrives in time for your planned dedication.

Most upright and pillow-style memorials require a foundation to provide long-term stability. Whether a foundation is needed depends on the cemetery's regulations and whether one has already been installed.

When required, we use durable granite foundation pads designed to provide a solid, long-lasting base for the memorial. Our team will determine the appropriate foundation during the planning process and ensure your monument is installed safely and correctly.

Yes, we offer custom etchings and portrait engravings to make your memorial unique.

Yes, we provide a free computer rendering so you can approve the design before production.

Yes, we offer restoration services to clean, repair, or update older memorials.

Our memorials are designed for durability, but occasional cleaning may be needed to remove dirt, moss, or weathering effects. We can provide guidance on proper maintenance.

Memorial relocation is possible but requires approval from the cemetery and may involve additional costs. Contact us for assistance with this process.